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Introduction

StoreAlerts360 is here to make managing your Shopify store easier by sending you real-time alerts about important events. Whether it's product changes, order updates, theme modifications, or other key activities, you'll get timely notifications so you can stay on top of everything. It integrates smoothly with your Shopify store, ensuring you never miss a beat.

FAQs

Q1: Why am I not getting notification emails?​

A: Make sure your notifications are activated and your email address is correct. Please check if your email is included inside the notification settings.

Q2: Will I get notifications for events that happened prior to the app installation?​

A: No, you will not receive those notifications because this app sends notifications for upcoming events, not for events that happened in the past.

Q3: What can StoreAlert360 do for my store?​

A: StoreAlert360 provides real-time notifications for the addition and removal of products, theme changes, orders, price rules, blogs, articles, and pages. You can view and filter these events as well.

Q4: How does StoreAlert360 work?​

A: The app integrates with your Shopify store and sends notifications whenever any event occurs in Shopify. Notifications are related to product updates, order statuses, theme changes, price rules, publishing blogs, articles, and website page content changes. We are continuously expanding it.

Q5: Is there a free trial available?​

A: Yes, we offer a 7-day free trial for you to experience the benefits of our app. For more information, please read our Support Document.

Q6: How do I get started with StoreAlert360?​

A: Install the StoreAlert360 app and follow the on-screen instructions. After installation, create notifications according to your preferences. Begin receiving updates immediately right in your mailbox.

Q7: Is customer support available?​

A: Yes, we offer 24/7 customer support. Support Form

Q8: I want to set up a specific type of notification. Where can I get started?​

A: We have some examples here on how to create specific notifications. If none of them reflect what you're looking for, contact our support team. Support Form

Q9: How many members can receive emails at the same time?​

A: Yes, you can include multiple members to receive emails at the same time. You can add as many members' emails as you want inside the notification’s email field.

Q10: Does the trial version of the StoreAlert360 app have any limitations?​

A: Yes, there are a few limitations:

  • 1 Active notification
  • 500 emails per month
  • Products only
  • Custom email messaging
  • Custom recipients

Upgrade plan for a limitless experience.

Q11: Who should use StoreAlert360?​

A: StoreAlert360 is for everyone involved in Shopify store management, from store managers and merchants to auditors. StoreAlert360 helps them get notified for every hustle.

Q12: Do I need any skills to use StoreAlert360?​

A: No, StoreAlert360 is easy to use for everyone, regardless of technical skill. If you get stuck along the way, contact our support team and we’ll happily help you out!

Q13: How long does it take to set up StoreAlert360 and receive notifications?​

A: StoreAlert360 setup is quick! Install the app, then create notifications, and get updates right away based on your store activity.

Q14: Can I see a report of past notifications sent by StoreAlert360?​

A: No, you will not receive those notifications because this app sends notifications for upcoming events, not for events that happened in the past.

Q15: What security measures does StoreAlert360 have in place to protect my store data?​

A: Security is a top priority for us. StoreAlert360 utilizes secure connections and industry-standard encryption to protect your store data during transmission and storage.

Settings

  • You can see your current plan.
  • Turn notifications on and off.
  • A support email is provided in the settings for any help.
  • Set your store's default language.
  • Choose the type of events you would like to capture in the audit.

Support

If you encounter any issues or have questions, please contact our support team at support@storealert360.com. Our team is available Monday through Friday, 9 AM to 5 PM EST.

Conclusion

We are committed to providing you with the tools you need to manage your store and stay informed about important events efficiently. For any further assistance, please do not hesitate to contact our support team.